We recommend conditioning the leather on your gloves/mitts with Nikwax leather crème, to retain the durability and water repellency of the leather. For optimum results it is advisable to do this at least once per winter. Visit our aftercare page here
We use premium water repellent leathers. However this property will diminish over time. To reactivate the water repellency, recondition the leather by following these steps here.
You may hand wash in warm water with mild detergent when necessary. We do not recommend machine washing your OYUKI gloves or mitts. We recommend conditioning the leather on your gloves/mitts with Nikwax leather crème after washing. Click here for aftercare tips
All OYUKI products are covered by a one year warranty against defects in materials and workmanship. This warranty does not cover wear and tear or damage caused outside of the normal scope of use.
Yes, all OYUKI products are covered by an international warranty.
You may direct your warranty questions to the place of purchase. Alternatively, if you have a general warranty question please contact us at OYUKI directly via email [email protected] Please provide detailed images of the issue, your shipping address, along with proof of purchase.